Frequently Asked Questions
What is ISOMS?
ISOMS is a digital ISO management software that enables you to manage ISO management system standards in your organization in an integrated manner with a single software.
What is the goal of ISOMS?
The aim of ISOMS is to be a globally accepted and reliable ISO management systems digitization software.
How to access ISOMS?
ISOMS can be accessed with the browser of any internet-connected device
Does ISOMS offer advices?
Yes, ISOMS recommends the suggestions entered by expert consultants and management system leaders to the relevant process owners.
How are my support requests managed?
Your support requests regarding ISOMS are directed to the relevant unit through the CITS Support Center and resolved interactively by complying with the service level agreements (SLA) specified in the contracts.
How is data communication security ensured?
ISOMS accesses are encrypted with SHA256 bit RSA algorithm using secure protocol (https). In addition, its multi-tenant infrastructure and databases are unbundled.
What is the licensing model?
There are no user and role limitations. ISOMS is licensed on a certificate and module basis. The institution provides cost advantage by having the modules it needs.
Does my corporate data go abroad?
ISOMS application and databases, and their backups to be used in case of any possible disaster, are hosted on the private cloud and only in data centers in Turkey.
What does ISOMS provide to organizations aiming to obtain the new ISO certification?
According to the analyzes, it has been determined that ISOMS shortens the duration of the certificate project and the in-house workforce requirement by at least 40%, and reduces the need for consultancy by at least 30% during the project.
What benefits does ISOMS provide for organizations already certified?
According to analysis, it has been determined that ISOMS shortens the preparation times of interim audit and re-certification by 70%.
Is there support for Annex-SL?
Yes, it supports Annex-SL high level specified by ISO.
Are ISO external management system standards supported?
ISOMS only supports management systems with Annex-SL structure.
Does ISOMS have On Premise solution?
Yes, ISOMS can be located on the infrastructure of your institution if needed.